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Product FAQ
What materials are used in your products?

Our dildos are made from 100% body-safe silicone, which is a non-toxic, hypoallergenic, and durable material commonly used in high-quality intimate products. 

We also have the relevant certifications, if you need to check the details, please enter into this link https://www.realdick.co.uk/pages/rohs-test-report.

Do you offer customization options? And how long to get it?

Yes, we offer customization for certain products.

The production cycle for customized products usually takes 30 to 45 days. These products will be shipped from the factory warehouse. Additionally, it will take 5 to 12 working days for delivery.

Please contact us at info@realdick.co.uk for more details.

Are your products eco-friendly?

Yes, we prioritize sustainability and use eco-friendly materials and processes whenever possible.

Products showing as sold-out. What should I do?

If the item you want is still listed on our website but is out of stock, reach out to us at info@realdick.co.uk. We'll check its availability status and ensure you're provided with all the relevant product details.

How to maintain a silicone dildo?

To maximize your product's lifespan:

  • Use only water-based lubricants (oil-based can damage the silicone)
  • Clean after each use with antibacterial soap and warm water
  • Air dry completely - pat gently (don't rub)
  • Store in a cool, dry place
  • Avoid extreme temperatures and direct sunlight
  • Never bite, pierce or expose to sharp objects
  • Use adequate lubrication to prevent friction damage
  • Storage temperature: Ideal between 15-25°C
  • Travel recommendation: Use hard-shell case with ventilation holes
What if my question isn’t covered here?

 If you can’t find the answer you’re looking for, our team is here to help. Simply reach out to us at info@realdick.co.uk, and we’ll get back to you as soon as possible. Your satisfaction is our priority, so don’t hesitate to ask—we’re happy to assist!