Shipping Policy
We provide Free & Discreet shipping with the tracking numbers on all orders. We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.
1.Where do you ship from?
We have warehouses in the UK and other countries. Orders are prioritized for shipment from the nearest available warehouse. If items are out of stock locally, we will arrange delivery from another warehouse.
2.How long to process my order?
Your order will typically be processed within 8-12 hours after payment confirmation.
3.How long will it take to get my order?
- For items in stock at local country warehouses:
Standard: 3-5 business days
Express: 2-4 business days
- For items not in stock locally:
Standard: 5-10 business days
Express: 3-6 business days
Please note that the specific delivery time for your order will be displayed in the shipping details on your order page. This information is the most accurate and up-to-date for your shipment.
Multiple Shipments
In order to provide optimal service to our clients, we utilize merchandise inventory from all of our warehouses across the country. If your order is being fulfilled by multiple warehouse locations, you may receive multiple shipments. Rest assured, there will be no additional shipping fee for orders that are split into multiple shipments.
4. What shipping carriers do you use?
- Our shipping partners are Evri, 4px.
- Once your order is shipped your will get a tracking number in your email box.
- You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
5.What kind of packaging do you offer? Discreet Packaging?
We ensure that all shipping is discreet. All sex toy will be packed in a plain carton box. Your package will not display any information that reveals the nature of the product inside. You can rest assured that your privacy is of utmost importance to us throughout the entire shipping process.
Here is a sample photo of the package:
6.What about duty and taxes?
All shipments are entirely tax-free for UK customers. If you encounter unexpected fees upon delivery, please contact us right away—we are here to help!
7.WRONG Address Disclaimer:
- It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
- If you decide to change your shipping address, please write to us at info@realdick.co.uk as soon as you place your order.